Sovereign Automotive are providers of outsourced claims solutions to the motor insurance industry. Come and join us and be a part of the team!
As a Claims Executive you will be responsible for:
You will be responsible for file management and closely monitoring the claims journey ensuring guidelines and structured time frames are adhered to, supplying thorough updates to those involved in the claim to guarantee maximum recovery of the hire period.
Main Responsibilities
1. Regular contact with all relevant parties throughout the life of the claim
2. Investigating and establishing liability based on the information you have obtained by contacting all relevant parties.
3. Managing ever changing priorities and always being aware of the ‘bigger picture’ and anticipating situations and potential problems
4. Meeting performance related targets.
Training
You will be given full training and support when starting your roles and throughout your time with Sovereign Automotive.
What we ask of you?
1. Must have excellent verbal and written communication skills
2. Must be customer focused, natural ability to build relationships
3. Must be enthusiastic, self motivated and hard working
4. Must have excellent time keeping and time management skills to be able to manage your file load
5. Must be capable of working in a fast paced environment and multi-tasking
6. Must be confident and organised when using a computer and should be familiar with all Microsoft applications
Desirable Qualities
Although you do not need previous experience within the insurance industry it would be very advantageous if you had an understanding or previous experience in any of the below positions:
Insurance Advisor, Claims Advisor, Claims Handler, Telesales Advisor, Insurance Sales Advisor, Motor Claims Advisor, Call Centre Advisor, FNOL (First Notification of Loss) Handler.
Additional Information
1. We offer 30 days holiday (including UK bank holidays).
2. A shoutout system where points can be traded for prizes e.g., sports tickets, clothing/footwear, and Pizza!
3. Discounts on shopping and local retailers, entertainment, utilities and more.
4. Conveniently placed in central Epsom, for public transport, banks, and other amenities.
5. Our offices are smart casual dress.
6. Free onsite snack bar.
7. Pool, darts, table tennis and Pacman in the communal areas.
8. Target related bonus schemes in place to earn more monthly.
Monday - Friday 9am - 5.30pm & 1 in 4 Saturdays 9am – 1pm paid 1.5 overtime.
Hours of Work 37.5 per week
Location – Epsom Surrey, KT17 1BD.
Job Types: Full-time, Permanent
Salary: £25,000.00 per year
**Offer of employment subject to a DBS check**
We guarantee an interview to any disabled candidate who matches the role criteria.
If completing an application is an issue for you, please do not hesitate to email recruitment@examworks.careers stating the role you are interested in and the relevant recruiter will be in touch.
Should you need any adaptations to the application or interview process or to assist you in a dilemma with us, please do get in touch.
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