Senior Operations Manager - Facilities
High Wycombe (Remote)
£52,000 + Bonus
Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business?
Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients. With a commitment to excellence and a dedication to the highest standards, they are looking for a Senior Operations Manager to lead their diverse portfolio of operations.
In your role as a Senior Operations Manager, you will be the key interface between Customers and Operations Managers. As such exceptional customer & people relationship skills are required to excel in this role. As Senior Operations Manager you are responsible for maximising customer satisfaction, and revenue streams whilst ensuring collective engagement from operational teams to ensure service delivery.
Responsibilities
* Responsible for managing, evaluating, motivating and monitoring staff performance.
* Manage the budgets for the contracts in your areas of responsibility. Achieve and exceed revenue targets
* Achieve and exceed contract profit targets.
* You will lead & motivate a team of Operations Managers to ensure efficient operations for our customers. This includes contract performance, Health and Safety, Qua...