Job Description
Step into the fast-paced world of cutting-edge connectivity with Evolving Networks, a company redefining how businesses stay connected. Were looking for driven, tech-savvy individuals to join us as IT Support Apprentices, where youll gain invaluable skills while working alongside industry experts.
From troubleshooting and problem-solving to mastering advanced network technologies, this apprenticeship is your gateway to a rewarding IT career. At Evolving Networks, we dont just train apprentices we empower future tech leaders to make a real impact.
Ready to start your journey in a role thats anything but ordinary? Lets grow together.
A Typical Day in the Job:
* Solving network connectivity issues using remote systems
* Managing service tickets and customer requests
* Answering telephone and email support requests
* Communicating with customers
* Completing the initial diagnosis of support cases and network events and either resolving to the customers satisfaction using documented processes and procedures or escalating as necessary
* Setting up core routers
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours&Benefits:
1. £16,000 per annum
2. Monday Friday
3. 08:00am 17:00pm or 09:00am 18:00pm
4. Standard holiday allowance
5. An open, relaxed and friendly office environm...