Location Manager - Rented Housing Location: St Margarets Court, Sunderland Hours: 36 per week Salary: Up to £26,707 per annum About the Role: As a Location Manager, you'll work with a variety of individuals each day, making your role incredibly diverse—no two days are the same. By joining the housing team, you'll need strong decision-making skills and emotional intelligence to manage property matters, tenancy issues, and build relationships with residents. Don’t worry if you don’t have all the skills—we’ll provide all the training you need We're looking for motivated individuals, and we'll provide all the training you need to succeed. If you're ready to learn, we’re ready to support you. You will be responsible for: Managing properties and supporting residents to live independently. Letting properties, managing rent accounts, addressing anti-social behavior, and ensuring repairs are completed efficiently. Proactively resolving resident issues to prevent complaints and ensuring effective communication throughout any complaint process. Maintaining residents' trust and confidence in Anchor by setting clear expectations and delivering on them. Managing the location’s budget and service charge accounts, ensuring that homes are well-maintained and repairs are completed to high standards. Ensuring the location is safe by conducting health and safety checks and risk assessments in line with policies and procedures. Collaborating with external agencies such as local authorities, care providers, social workers, and medical professionals to ensure residents receive the necessary support. Encouraging resident participation in social events both within the community and beyond. To view a full job description for this role, please copy and paste the link below: (url removed) Life’s too short to be in the wrong job. A career with Anchor Housing is all about providing older people with independence and security within a supportive community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s