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Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE
Monday – Friday, 9:00AM – 5:00PM
SUMMARY
Family Service League is seeking a full-time Case Manager for a homeless shelter in Brentwood. The Case Manager will conduct client assessments, develop Independent Living Plans, link families with community-based service resources, and assist clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. The Case Manager will be responsible for working collaboratively with the Housing Specialist and providing crisis intervention.
We offer a generous benefits package including the following:
* $3,000 Sign-On Bonus!
* Health and Dental Insurance
* Vision Insurance
* Flexible Spending Account (FSA)
* Retirement Savings Plan with a 5% employer contribution
* Life and AD&D Insurance
* Generous PTO (paid time off)
* Up to 11 paid Holidays
* Employee Assistance Program (EAP)
* Company paid Short-Term and Long-Term Disability
* Employee Discounts and more!
RESPONSIBILITIES
* The Case Manager will complete new client intakes and explain shelter rules and regulations to clients.
* Meet with clients a minimum of two times per week for face-to-face meetings.
* Develop Independent Living Plans for assigned families.
* Complete Mental and/or Physical Impairment forms with Independent Living Plan violations.
* Complete SPA applications for eligible clients.
* Work collaboratively with Housing Specialists in finding permanent housing options for clients.
* Conduct twice weekly client safety inspections.
* Address any issues of safety in units and remove any dangerous items.
* Address unit cleanliness and client hygiene; assist clients in daily living skills development.
* Collaborate with the Office Manager on client shelter obligations.
* Work with clients in creating a budget to identify needs and obligations, incorporating upcoming shelter obligations where applicable.
* Review, complete follow-up, and submit FSL Client Incident Reports to the Compliance Supervisor.
* Maintain and update a resource database of social service organizations relevant to client needs.
* Provide ongoing support and counseling for clients in reaching their goals.
* Foster inter-agency collaboration to assist in clients’ long-term stability.
* Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
* Complete monthly reports in a timely manner and submit documentation to DSS Housing Liaison.
* Attend scheduled Case Management team meetings, individual supervision, and training as required.
* Oversee compliance with rules, regulations, and policies of the shelter.
* Set and observe appropriate boundaries with clients; observe client confidentiality and HIPAA protocols.
* Provide assessment, crisis intervention, individual, family, and group services to children, youth, and families.
* Advocate for client needs.
* Provide transportation as needed.
* Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
* Collaborate with Security to discuss and resolve client incidents.
* All other duties as assigned.
QUALIFICATIONS
Bachelor's degree in Human Services or related field required; Master’s Degree or MSW preferred.
Minimum of 2 years of experience in human services or related field required.
Knowledge of the homeless population and DSS policies and regulations.
Excellent interpersonal and communication skills required.
Excellent organizational and time management skills.
Valid and clean NYS Driver’s License required.
PHYSICAL REQUIREMENTS
Must be able to go up and down stairs.
Compensation details: $40,000 - $43,000 Yearly Salary
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