Job summary
An exciting opportunity has arisen within the Head and Neck Department for two Medical Rota Coordinators. You will be flexible in approach, motivated, tenacious, a good team player and have a keen eye for detail.
You will be providing administrative support to department managers by administering the rotas for our doctors across Maidstone & Tunbridge Wells sites. Experience in a Rota Coordinator role or a similar NHS role, with additional experience using Healthroster/Patchwork would be advantageous but full training will be provided.
Please note due to the operational demands of the role the successful post holder will be required to work five days a week Monday - Friday with good work-life balance hours.
Main duties of the job
This is an administrative role and will require great organisational skills and attention to detail. You will require excellent communication skills as a large part of the role will involve liaising with both clinical and support staff. You will need to be able to cope well under pressure, use your initiative to work individually and work well as part of a team. Key duties will include:
* Monitoring and co-ordination of all medical rotas across the Directorate.
* Working closely with the medical staff booking team to co-ordinate completion of locum placements and bank shifts.
* Co-ordinating, logging and monitoring all types of leave for medical staff, including Consultants, in the Directorate.
* To act as the first point of contact for issues relating to Doctors (e.g. sickness absence reporting, annual leave, study leave, shift swaps, locum cover).
* To compile absence spreadsheets.
About us
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Person Specification
Qualifications
Essential
* Good Standard of General Education
* 5 A to C Grade GCSEs or Equivalent including English Language
* Full range of Administrative Skills Minimum NVQ 3 or Equivalent Experience
* Computer Literacy (RSA II/ECDL or equivalent experience)
Experience/Knowledge
Essential
* Experience of managing a rota
* Recent working knowledge of Microsoft Office Packages
* Required training/courses undertaken
* Additional relevant experience
Desirable
* Experience of working with clinical staff
Skills
Essential
* Negotiation, influencing and persuasion skills
* Highly Motivated and able to work autonomously using own initiative
* Understanding of Data Protection
* Excellent administrative skills
* Excellent organisational skills
* Excellent communication skills
* Ability to work under pressure
* Assertiveness and diplomacy, when dealing with difficult situations
* Team player
* Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
* Able to deal with unexpected situations
Desirable
* Knowledge and skills in General and Human resource management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
Address
Maidstone Hospital
Hermitage Lane
Maidstone
ME16 9QQ
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