University Hospitals of Leicester NHS Trust
Area of Work: Cellular Pathology (Mortuary)
Working pattern: 37.5 hours/week - 7.5 hours/day within the period 08.00 to 17.00
3 Full time positions available
Main duties of the job
The Mortuary is a specialty within Cellular Pathology. We care for patients who have died within the Leicester hospitals and the surrounding community. We provide a comprehensive range of services that includes Coronal, Forensic and Paediatric post-mortems and in recent years have developed and launched a Computerised Tomography Post Mortem (PMCT) service.
As an Assistant Technical Officer in the Mortuary Service you will be required to carry out a wide range of tasks related to mortuary service work. Working in the departments patient reception areas / fridge rooms, your main duties will be receiving and releasing deceased patients from our care, completion of all paperwork associated with patient care and provision of a vital Front of House service i.e. dealing with telephone and email enquiries and welcoming visitors to the department in an appropriate manner.
Full training will be given but demonstrable experience of working in a mortuary or allied profession and all aspects of patient care including the use of specialist equipment and supporting the bereaved would be an advantage. In addition candidates will have an empathetic, caring and helpful manner, excellent attention to detail and communication skills and a thorough understanding of the importance of good customer service in this unique area of healthcare.
Job responsibilities
We are looking to recruit a number of enthusiastic, self-motivated people to join our small but dedicated team within the Mortuary.
Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHLs mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.
This application will be closed once sufficient applications have been received. This can happen quickly, therefore early application is advised.
Mortuary work involves a significant amount of physical, manual work and can be emotionally challenging. Appropriate advice from Trust health and safety professionals may be sought during the recruitment process to ensure prospective new team members are appropriately supported.
Please note a tour of the department and assessment prior to interview will be required.
Person Specification
Qualifications/Training
* Broad general education to GCSE level or equivalent.
Experience
* Previous mortuary or allied service working experience.
* Evidence of an ability to work to a high standard under pressure or to deadlines.
* Experience of using Pathology or other healthcare computer systems.
Communication Skills
* Evidence of a good understanding of the importance of good customer relations.
* Displays empathy and a pleasant, helpful manner.
* Evidence of ability to communicate effectively, accurately and appropriately at all levels by telephone and face to face.
* Previous experience of working with the bereaved.
Analytical/Judgement Skills
* Excellent attention to detail.
* Can work accurately and methodically according to written procedures.
* Uses initiative within scope of role/practice. Aware of own limitations.
Planning/Organisational Skills
* Ability to work accurately following verbal and written instructions.
* Ability to prioritise work appropriately.
Physical Skills
* Physical ability to carry out the tasks required by the role.
* Evidence of manual dexterity and patient manual handling experience.
Team Working
* Flexible approach to team working.
* Evidence of social and team working skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contract
Permanent
Working pattern
Full-time
Reference number
358-6706942-CSI
Job locations
Leicester Royal Infirmary, rotation required to 2 other Leicester Hospitals
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