Division: Cancer & Core Clinical Services
Care Group: Cancer Services
Band: 4
We are recruiting for a Chemotherapy Scheduler who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The post-holder is responsible for the collection of accurate and timely data regarding patients requiring oncology/haematology treatment.
The post-holder is also to be involved in facilitating service improvement to streamline the patient journey and ensure that the trust delivers a quality service and gold standard patient care.
The role will involve working with a range of staff across the entire organisation, but particularly in the Directorate of Oncology, Adult Medicine, Haematology and Pain Medicine.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job responsibilities
In conjunction with the administration teams ensure that all patients for the specialty are added to the relevant waiting list working within the specified timescales and guidelines.
Coordinate and manage proactively the administrative pathway of all patients on the specialty waiting lists, including the diagnostic and planned care lists to ensure the appropriate waiting time targets are met for these patients. This will require liaison with the clinicians, wards, day unit team, the Admin & Clerical teams, diagnostic departments, Outpatients etc.
To be responsible for sending admission / pre-treatment appointment letters and telephoning patients as required.
To liaise with consultants and their teams to monitor and ensure correct case mix on Day Centre lists, making appropriate staff aware of any changes, including Medical staff using the agreed protocols / on KOMs Nursing.
To ensure patient cancellations are allocated new TCI dates within the specified time limits on KOMs.
Monitor waiting times, proactively identifying risks, and taking corrective actions to ensure relevant targets are not breached, in conjunction with the Service teams, and clinical teams.
Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin & clerical team.
Schedule patients into the management system for a course of Chemotherapy treatment and other related appointments, taking account of other treatment modalities that may impinge on the treatment appointment timescale. This will require multiple appointments booked into a complex patient pathway taking into account the various treatment options and routes that patients may require, to achieve the desired outcome, and any other specific clinics relating to a particular diagnosis.
Ensure that the chemotherapy units are booked within agreed booking criteria within centre policy.
Person Specification
Qualifications
* NVQ Level 3 or equivalent experience
Knowledge
* Knowledge of medical terminology
* National Cancer Waiting Times
* Understanding of Cancer Patient Pathways
Experience
* Experience using PAS or equivalent
* Demonstrable office experience
Skills
* Ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations
* Maintain patient confidentiality at all times
Values Based Question
* Give an example of a time when you have gone the extra mile to help someone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,530 to £29,114 a year per annum/pro rata
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