ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. Main Responsibilities We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Site Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities. To carry out site duties in line with company policies and procedures To conduct Internal and External site patrols including perimeter, fire doors check. To prevent any unauthorized access to/ within perimeters and buildings. · To Liaise with the technical team daily to report any alarms/ CCTV/ gates issues on sites. To liaise with departmental heads of staff in the event of issues to property and/ or assets To Respond to all incidents or emergencies onsite Site Gatehouse management duties Site Keys and incident report Management Ensure the safety of people on site by reporting any Health and Safety breaches found. Operational performance Ensure that access / egress duties are actioned in line with Company policies. Always adhere to company training and processes in the pursuit of your duties. To provide excellent customer service skills always remaining courteous and professional. Undertake refresher and developmental training as required by your duties. Relevant skills and experience Must be computer literate in Microsoft Office and bespoke systems (training for company systems will be provided) Must have excellent interpersonal communication skills both written and verbal. Must be customer service orientated always demonstrating professionalism and compassion Will be able to work under pressure. Will need to be a team player but possess the ability to work on own initiative. General: Show a level of flexibility and be able to adapt to new requests outside of the core role on request. Ensure all customer requests are responded to in a timely manner. Location: Falstone Hours: 60 hour week Shift Pattern: 07:00 - 19:00 five days a week Hourly Rate: £13.10 Officers required: 3 The Person To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner. Required Experience and Qualification You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given. Benefits of working with ASEL SIA Licence Renewal Auto enrolment pension scheme Investment into training Perkbox incentive scheme which includes discounts and an employee assistance programme Company uniform provided Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Responsibilities & Requirements Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position. Benefits: Perkbox recognition - rewards and discount platform Apprenticeship Employee of the month scheme £50 110% Club of outstanding performers who can receive large prizes and monetary rewards WageStream - a flexible wage application whereby you can pull your wages out sooner than payday EAP - Employee Assistance Programme Progression opportunities within the company Ongoing training