Summary
We're looking for a Senior Visitor Experience Officer to join the team at Kedleston Hall. You'll be engaging with visitors and interpreting collections with inspiring events and ways to bring our works of art to life.
You'll be required to work regular weekends and some bank holidays.
What it's like to work here
As a small visitor experience team of 4, you’ll be part of a daily duty lead rota where you’ll provide support to the visitor welcome team, the second-hand bookshop, and respond to supporter feedback. Reporting to the Experience and Visitor Programming Manager, you'll both champion high quality presentation standards, accessibility and drive the delivery of a great visitor experience across the property.
The hall is surrounded by 800 acres of parkland and only 5 miles from Derby city centre, offering plenty of opportunity for you to help grow the visitor audiences and the offer of inclusive events on site.
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What you'll be doing
A typical day in your role could include planning and organising future events and activities, liaising with the Marketing and Communications Officer for upcoming content for the website and social media, meeting volunteers you manage in the second-hand bookshop, as well as meeting visitors when you’re around the site. During school holidays you’ll be leading a team of events volunteers who will support you to deliver events such as outdoor ...