Hire Desk Controller
Newport
£30K - £35K
Are you a proactive, highly organised, and customer-focused professional looking for an exciting new challenge? Do you thrive in a fast-paced environment where no two days are the same?
Our well-established, multi-depot client is on the lookout for a Hire Desk Controller to manage rental operations at their Newport depot. This is a fantastic opportunity to play a key role in a company that values its people and offers real career growth.
The Role
* Acting as the first point of contact for hire inquiries, advising customers and providing accurate quotes.
* Allocating equipment & coordinating logistics to ensure on-time deliveries.
* Managing rental contracts & compliance, keeping everything running smoothly.
* Organising transport & liaising with operators for seamless dispatch.
* Working closely with the maintenance team to ensure equipment is always hire-ready.
* Delivering outstanding customer service, solving problems quickly and efficiently.
Assisting with billing, invoicing & financial records to keep things in check.
* Maintaining accurate records of all transactions for full transparency.
The Person
* Experience in a similar hire desk, rental, or logistics role
* Excellent organisational & multitasking skills with the ability to juggle priorities
* Communication & customer service skills
* A keen eye for detail & a problem-solving mindset
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