Full Time – 20 Hours Per Week – Including Weekends Temporary Contract
At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.
We are looking for an Outdoor Living Team Member to work within our Patio Furniture Department. You will be the heart of our operations, ensuring customers have the best experience in store.
What we Offer:
Benefits include staff car parking and staff discount at our Garden Centres and Restaurants, as well as at our Leisure Park.
Skills Required:
* The role does involve some heavy lifting and building furniture, so you must be physically fit.
* Good communication skills and the ability to work as part of a team.
* Work well under pressure.
* Professionalism and reliability.
* Good time management.
* Excellent customer service skills.
* Highly motivated and enthusiastic with a drive to succeed.
Duties Will Include:
* General housekeeping.
* Customer service.
* Ensuring all customer questions, queries, and aftersales queries are responded to in an efficient, professional, and timely manner via email, phone, or in person.
* Actively approach all customers to ensure we are building relationships, answering all questions, and looking after them through the process from start to finish.
* Ensuring high standards throughout the department at all times.
* Ordering customers' furniture through our internal ordering systems.
* Arranging deliveries with customers.
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to Apply:
Please send your CV to: Fiona Oades, Garden Centre Manager
Email: foades@britishgardencentres.com
Applications Close: Wednesday 19th March 2025
Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you. Thank you.
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