Job Description
Location: Watton, Norfolk
Salary: £22k - £24k plus growth opportunities
Job Type: Full-time, Entry-Level
About Us: My client is a dynamic and thriving manufacturing company, producing high-quality products with a commitment to excellence in both engineering and customer satisfaction. We're seeking a proactive and tech-savvy After Sales Administrator to join our team.
This is a perfect opportunity for someone who is fresh out of school or college and looking to kick-start a career with potential for growth in engineering, sales, or customer service.
Key Responsibilities:
* Handle customer queries and complaints via various communication methods.
* Process requests and queries effectively.
* Coordinate with the engineering and sales teams to resolve technical or product-related issues.
* Maintain and update after-sales records in our database.
* Prepare regular reports on after-sales performance and customer feedback.
* Identify ways to improve customer experience based on feedback and metrics.
* Assist in other administrative tasks as required.
Who We're Looking For:
* Recent school or college graduate (prior experience is not essential).
* Tech-savvy with a strong understanding of basic software tools (MS Office, databases, CRM systems).
* Excellent communication skills – both written and verbal.
* Strong organisational skills and attention to detail.
* A proactive, customer-focused attitude.
* Interest in manufacturing, engineering, or sales is a bonus.
* Desire to learn and grow within the company.
What We Offer:
* £22k to £24k with potential for growth.
* Comprehensive training and support from experienced team members.
* A clear pathway for career progression in engineering, sales, or customer support.
* A friendly and supportive team environment.
* Opportunities to work on meaningful projects and make a real impact.
If you're ready to start an exciting career in a thriving manufacturing company and have a passion for customer service and technology, we'd love to hear from you!
To Apply: Hit apply and submit your CV or contact Lewis Woollard direct on 01603 415 100.
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