Job Title: Aftersales General Manager
Must have 5 years Automotive experience. Tax efficient company car + great benefits.
Are you an experienced professional in the automotive industry looking to elevate your career? An esteemed client is seeking a dynamic Automotive Aftersales General Manager to join their team in Edinburgh. The successful candidate will enjoy a competitive salary package, comprehensive benefits, and the chance to work within a forward-thinking company that values innovation and excellence. This position promises not only professional growth but also the satisfaction of contributing to a high-performing team in a vibrant and supportive environment.
Oversee the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.
- Develop and implement strategies to drive aftersales performance, including parts and service sales.
- Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
- Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
- Liaise with other departments to ensure seamless operations and customer experiences.
Proven experience in an aftersales managerial role within the automotive industry.
- Strong leadership and team management capabilities, with a track record of driving performance improvements.
- Proficiency in using automotive management software and systems.
- A customer-centric approach, with a commitment to delivering exceptional service.
This role is ideal for a motivated individual who thrives in a fast-paced environment and is passionate about the automotive sector.