About this opportunity Leading member of Gleeds management team responsible for representing the company as an ambassador. Responsibilities include but are not limited to: Formulating and managing strategies to deliver the business objectives. Actively identifying new business development opportunities and driving growth across the Business Unit’s activities. Ensuring that projects are managed in accordance with Gleeds processes and procedures (governance and controls). Agreeing fees and charges for potential services with Business Unit Manager / Area Chair. Agreeing appointments / scope of services. Ensuring that appointments are in place prior to commencing service delivery. Delivering high quality services and deliverables ensuring that services meet our Customer’s requirements. Reviewing scope of appointments on a monthly basis to ensure services are being delivered in accordance with appointments Managing and maintaining Customer relationships (i.e. Clients, business partners and other consultants). Ensuring a Customer care plan is in place. Resolving customer complaints. Ensuring sufficient resources are made available to deliver services on our projects, including managing resource conflict resolution (with fellow directors). Leading and managing Teams, including working with Associate Directors in managing resources and workload. Ensuring compliance with administrative requirements (appraisals, training, timesheets etc) Managing employees, focusing on retention and development. Developing and enhancing Gleeds cost management capability. Briefing employees on relevant aspects of Gleeds business. Preparing bids for services. Managing service delivery for profit. Managing the commercial aspects of projects (e.g. scope of services/deliverables, invoices, payments, and debt management). Working harmoniously with other Directors and assisting Business Unit Manager / Area Chair As a Gleeds team member, you will have access to: Opportunities to develop and grow your career A contributory pension scheme Employee Assistance Programme Our Global Travel Scholarship Programme Flexible working arrangements About You Who we’re looking for: Experience, Knowledge and Key Skills Extensive cost management experience post MRICS qualification Detailed knowledge and practical experience of cost estimating and cost planning techniques Sound practical knowledge of construction methods and materials Excellent knowledge of construction procurement strategies, including tendering and contract strategies Comprehensive knowledge and practical experience of administering construction contracts Clear understanding of legislation impacting on building contracts Ability to motivate others (including providing support and encouragement) Excellent communication skills - both oral and written Excellent organisational skills and the ability to quickly adapt to changing environments Excellent problem solving, negotiating skills, financial and numeracy management skills Ability to absorb complex information and assess requirements readily Proficient networker Specialist knowledge of a specific industry sector (i.e. Residential, Hotels, Commercial, Retail, Leisure, Education, or other) Ability to prepare first-class bids for services Competent at negotiating sufficient fees to both complete services and generate required profit levels Demonstrable evidence of delivering services to Clients and managing Client relationships Demonstrable experience of timely interfacing with clients and key stakeholders at the highest level Ability to work as part of a team and lead teams Qualifications MRICS (Member of the Royal Institution of Chartered Surveyors) About Us About us A world of opportunity Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people – colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you’ll become part of a truly global team that isn’t restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we’re committed to the success of our people, clients and communities – giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality Excellence with humility Innovation with agility We’re an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.