Overview of the job
This is a management role within the National Probation Service (NPS).
The Senior Probation Officer supports the Head of Operational Function to provide management and a leading role within a Local Delivery Unit (LDU) or other operational unit.
Summary
The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence.
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required
Responsibilities, Activities & Duties
Senior Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.
To provide effective management and leadership to the team
To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims
To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aims
To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets
To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
To promote a culture of innovation and continuous improvement to service delivery
To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits
In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners
To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
To undertake specific areas of responsibility as delegated by the Head of Operational Function.
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
To work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.
Behaviours
Working Together
Developing Self and Others
Delivering at Pace
Managing a Quality Service
Making Effective Decisions
Communicating and Influencing
Leadership
Essential Experience
Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context
Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting.
Knowledge and understanding of the factors which influence engagement with victims
Experience of risk management and assessment, understanding of multi- agency risk assessment and management procedures
Evidence of ability to evaluate practice
Evidence of ability to provide a practice perspective on policy development
Experience of working under pressure and fulfilling demanding deadlines
Experience of working flexibly as a member of a team to achieve performance targets
Experience of contributing to the provision of effective administration and information systems
Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports
Experience of proactively championing diversity and inclusiveness both internally and externally
Ability to implement the services health and safety policies
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh