Your Role
and What You'll Be Doing
You’ll work with the centralised billing team to provide paralegal support to assist with all aspects of billing and housekeeping and contributing to the aim of achieving department financial targets and compliance. In the Public Law team, we’re keen to have you on board if you are a great team player and willing to learn quickly. You’ll have your own caseload right from the beginning so this is a fantastic opportunity to gain real, hands-on experience in a law firm, duties include, but not limited to:
1. Assisting the team in hitting financial targets and maintain low KPI rejections through financial awareness, expertise and monitoring case progression
2. Ensuring regulatory & IM standards are met and proactively manage risk through progressing files
3. Achieving SLAs in the team to ensure consistent good service for internal and external clients
4. Assisting team in organisation of work in a timely manner and consistently follow agreed processes, departmental guidelines and policies
5. Raising any inefficiencies, propose potential solutions with management and support the delivery of plans
6. Buiding and demonstrating expertise, sharing knowledge with the team and consistently participating in continuous personal development
About You
We're looking for a Paralegal with a friendly, enthusiastic and can-do approach, who is a well-motivated individual. Our ideal candidate will have the following:
7. Working knowledge of Excel
8. Good attention to detail skills
9. Demonstrable experience working to SLAs and KPIs
10. Be a role model and demonstrate our values consistently
11. Demonstrable knowledge of Legal Aid, CCMS and Law Costs
12. The ability to motivate others to deliver and exceed objectives
13. Empathy and compassion to help guide our clients through challenging personal circumstances
14. Previous experience gained as a paralegal is desirable.
If you thrive on being busy and can adapt well to new challenges, then we will give you all the training and support you’ll need to help you succeed in this highly rewarding role!
Our Benefits - What We Can Offer You
15. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
16. Generous and flexible pension schemes.
17. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
18. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.