Join us as a Facilities Management Administrator at Thirteen Group Role Overview: Thirteen Group is on the lookout for a Facilities Management Administrator to join our Estate Services team at the Thirteen Recycling Centre in Billingham. Thirteen Benefits: Salary - 25,887 per annum Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health save money on common health expenses and get access to health and wellbeing support services. T dar our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave. Key Responsibilities: You ll look after the shared Estate Services inboxes and direct all communication to the relevant people. Where possible, you will be responsible for handling queries, complaints and claims as a first POC. You will be expected to ensure all systems and logs are up to date and accurate at all times. In the office, you will need to ensure that all stationary and office supplies are stocked and maintained. About You: You ll need great IT skills, meticulous attention to detail and a love for organisation. You ll be dealing with customers and colleagues daily, so you ll need fantastic communication skills. Ideally you would have some customer service or administration experience, but we re looking for great potential so please apply if you feel the fit is right Why Thirteen Group? We re more than just a housing association we re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties. - Join a team that s local at heart but welcomes talent from everywhere. - Be part of an organisation that values diversity and inclusivity. - Be a part of a company that offers tailored support services, going beyond just housing solutions. Interested? For more details, please refer to the attached documents. If you d like to talk more about the role please contact Lindsey Horsman, FM Admin and Project Support (Estates Services) on 07795928974 for an informal discussion. NO RECRUITMENT AGENCIES, please. Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community As part of our hiring process, if you re successful we ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.