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Customer Service
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Job Reference:
e899ed812f8e
Job Views:
6
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Thorn Baker Industrial Recruitment are looking for an experienced Client Services Manager or Account Manager to work for a POS/POP/Print packaging manufacturing business based in Leicester. This position is a straight permanent position.
The Job:
* Working Monday to Friday 8am-5pm with a 4pm finish on a Friday.
* Salary is negotiable up to £38k per year depending on your experience.
* You will be required to deliver outstanding customer service through excellent communication and attention to detail.
* On a daily basis, you will be required to manage new trades client briefs, understand them and prepare them for processing within the business.
* You could be dealing with multiple briefs at any one time and this can involve estimating, development, manufacturing and despatch phases.
* Keeping your clients fully informed of progress is essential.
* You will be involved in all aspects of the project cycle from start to finish.
* This is an office based job - IT IS NOT A SALES ROLE.
* You will be managing inbound work and liaising with all departments within the business on fast paced high revenue generating accounts.
About You:
* You will have experience as a Client Services Manager or an Account Manager.
* YOU MUST HAVE experience in either POS/POP or Print Packaging.
* Have good interpersonal skills.
* Need to have great customer service abilities.
* Able to work in a fast paced role.
* Have excellent time management/multi-tasking skills and able to prioritise effectively.
* Have excellent reporting skills.
* Have excellent IT Skills (MS Office).
* Be comfortable building and maintaining effective client and internal relationships.
* Have exemplary levels of attention to detail.
* Have strong written and verbal communication skills.
* Be target driven with an ability to work independently and efficiently.
For further information, please call our office on 0116 429 3102 or email [emailprotected].
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