Job description
Job Responsibilities
* Supervise and lead the golf services team, including training and scheduling.
* Manage reservations, venue operations, and guest inquiries.
* Ensure the cleanliness, maintenance, and organization of retail areas.
* Execute events, tournaments, and promotions to enhance guest experiences.
* Uphold operating procedures and service and safety standards, especially guest satisfaction.
* Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Critical Skills & Experience Requirements
* Prior experience in golf course management or related hospitality roles.
* Strong leadership and team management skills to guide and motivate staff.
* Exceptional customer service and communication abilities to create a welcoming environment.
* Proficiency in reservation software and basic computer skills.
What We're Looking For
* Prior experience in restaurant, hotel or leisure management experience
* Management experience in a high-volume environment is desired
* Management experience in a corporate hospitality environment is desired
* Excellent communication, time management and organization skills
In return we offer
* 33 days leave (inclusive of bank holidays)
* Flexible working hours
* Continuous professional development in a fast-growing company
* Food and Beverage discounts
* Discounted use of Topgolf, extending to friends and family
Salary Range £25,820- £27,820 + up to 10% bonus
You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'.
As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.
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