Shared Services Administrator [Billings]
About Network Rail
Join Network Rail as a Shared Services Administrator (Billing Team)
Are you detail-oriented, organized, and ready to take on an exciting role in one of the UKs most critical industries? Network Rail is looking for a Shared Services Administrator to join our dedicated Billing Team.
Role: Shared Services Administrator
Contract Type: 15 month Fixed Term contract
Salary range: Band 6 21,840 per annum
Location: Manchester Square one, M1 2NY
Closing date: 25/9/2024
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application please do not hesitate to contact the Resource Team who will happily assist RSResourcing@networkrail.co.uk
Brief Description
What will you be doing?
The Billings Team is responsible for processing invoices and payments (cheques, BACS, CHAPS, card payments, and direct debits) using two separate systems (Oracle and Horizon). You will also process refunds and credit notes. You will need to check all payments, allocate cash, and undertake reconciliations. You will check all the data you receive to ensure its accuracy, highlighting and rectifying any issues.
Main Responsibilities
* Manually enter data into two different systems, perform data audits, highlighting and rectifying issues.
* Process invoices, cheques, refunds, and credit notes; allocate cash and undertake reconciliations.
* Deal with queries from a variety of internal & external stakeholders, demonstrating good written and verbal communication skills.
* Complete tasks within specified timeframes, being well organized and able to prioritize to meet KPIs and SLAs.
The Ideal Candidate
* Exceptional customer focus/engagement
* Proven administrative/analytical skills
* Experience of delivering continuous improvement
* Excellent communication skills
* Experience within a Shared Services environment (preferred)
* Knowledge of Oracle and/or Horizon (preferred)
* Invoice processing experience (preferred)
* Cash allocation experience (preferred)
* Reconciliation experience (preferred)
Network Rail Benefits:
* A blend of home and office working (city centre location)
* 28 days holiday's + bank holidays
* A 35-hour working week (+ access to apply for flexible working & agile working)
* A huge 75% discount on leisure travel on most Train services throughout Great Britain
* A huge 75% discount on commuter train travel
* Regular 1-1s with your manager discussing your development
* Access to apply for further study
* A laptop to call your own for the duration of your employment
* A range of enhanced pension schemes
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