Celebrating 30 Years – Technical Services Assistant at PROGRESS HOUSING GROUPDo you live in a Progress Housing Group property? Are you looking for a new opportunity and interested in IT? We are thrilled to offer an exciting opportunity, for tenants and their household members, who are seeking to gain valuable workplace experience and kickstart their career within IT and social housing.Join Our Legacy of Change and CommunityFor three decades, Progress Housing Group has been more than a housing provider; we've been a catalyst for positive change. As we celebrate our 30th anniversary, we reflect on the countless lives we've impacted—providing safe homes and supporting independence. We're proud of our journey, standing by our communities through every season of life.Our dedicated team of 900 colleagues is the heartbeat of our service, delivering high-quality homes and related services that make a real difference to tens of thousands of people. Together, we are committed to making a positive difference every day.Why Join Progress Housing Group? Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of progress.Empowering Work Environment: Thrive in a culture that inspires you to be your best.Recognised Employer Excellence: With a Glassdoor rating of 4.2, our commitment to our employees is clear.Teamwork and Trust: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate. Your Role as Technical Services Assistant: Are you ready to embark on a journey towards a brighter future? Do you live in a Progress Housing Group property? We are thrilled to offer this exciting opportunity, specifically for tenants of Progress Housing Group or their household members, who are seeking to gain valuable workplace experience and kickstart their career within IT and social housing.We are currently looking for a passionate individual to join our Technical Services team. The Technical Services Assistant will provide support to the IT service desk so that end users across our group can accomplish business tasks working at home, in the office and remotely across the UK.This role is a Brighter Futures role. Brighter Futures is a fully funded initiative through Progress Housing Group’s Community Investment Fund which is designed to help tenants, and those living in a Progress Group property, to gain valuable work experience and skills to improve their long-term employment prospects. The Brighter Futures roles are designed to provide up to 6 months of paid work experience, with a commitment of 25 hours per week paid at the Voluntary Living Wage.What You Will Bring: An interest in starting or restarting a career within Information TechnologyExperience dealing with customers & colleagues in a professional, customer focused manner on the phone and in writingExcellent verbal and written communication skillsA friendly and positive attitudeKeen attention to detailThis is your chance to gain hands-on experience within an IT role in social housing and make a real impact. If you live in a Progress Housing Group property and are ready to take the first step towards a brighter future, please apply online today!What We Offer: A competitive salary of Voluntary Living Wage in recognition of your skill and dedication.A 6-month fixed term contract with 25 hours per week to provide stability and security.A role within an established organisation celebrating 30 years of community building. Be Part of Our Next Chapter:As we honour our past and look forward to the future, we invite you to bring your talents to Progress Housing Group. Apply now to join us in continuing to make a significant impact in the lives of many. As this is an opportunity for Progress Housing Group tenants, please do not hesitate to contact our Progress Futures team if you would like some support in applying for this role. Our friendly team can be contacted on 0333 320 4555 and can guide you through the process. Please see attached document for more information regarding the Progress Futures team and support available for tenants.Application Closing Date: 11:59pm Sunday 26th March 2025.Interview Date: TBC Progress Housing Group is an equal opportunity employer. We are committed to diversity and inclusion, welcoming applicants from all backgrounds to join our team. Please note on the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.