We are looking for a dedicated and detail-oriented professional to join our team. This role requires a strong commitment to maintaining high standards of security, cleanliness, and customer service. Salary: £13.68 Hours: 7am to 2pm Key Responsibilities: - Room Inspections: Conduct routine checks to ensure rooms meet cleanliness, safety, and maintenance standards. Identify and report any damages or issues. - Room Clearance: Oversee the process of clearing rooms, ensuring smooth transitions between occupants. Handle lost property appropriately. - Reception Cover: Provide front desk assistance, including welcoming guests, answering inquiries, and managing calls or bookings as required. Maintain a professional and friendly demeanor. - Building Patrols: Conduct regular patrols to ensure security, report any unusual activity, and address concerns proactively. Monitor access points and ensure compliance with safety procedures. - Customer Service: Assist visitors and residents with inquiries, provide helpful information, and ensure a positive experience within the building. Handle complaints effectively and professionally. Requirements: - Excellent attention to detail and ability to follow procedures effectively. - Strong communication and interpersonal skills, with a customer-focused approach. - Ability to handle a variety of tasks and work independently when required. - Previous experience in hospitality, security, facilities management, or customer service is beneficial but not essential. - A proactive attitude with a problem-solving mindset. Why Join Us? - Opportunity to work in a dynamic environment with a supportive team. - Competitive salary and benefits. - Career progression opportunities within a growing organization. - Full training and guidance provided to help you succeed.