Job Description
Our client is a specialist inbound tour operator based in South West London now recruiting, a fluent Brazilian / Portuguese speaker to join their team.\n\nThey are offering an opportunity to a Groups Reservations Executive from a Hotel or Groups Operations from a Inbound Operator to come forward with an application.\n\n * Training and on boarding are delivered with 2 full weeks in the office then you will be able to work Hybrid.\n\nThis is a position that is Monday to Friday, NO Emergency phones – unless very ad hoc\n\nGroups Operations duties include:\n\n * Booking accommodation and ground services throughout the UK and France.\n\n * Answering queries and providing advice on various travel products and services.\n\n * Negotiating rates with suppliers including hotels, coaches, restaurants, guides and entertainment venues\n\n * Building close working relationships with travel trade clients and suppliers\n\n * Attending site inspections and preparing and attending Fam trips\n\n * All Operating aspects of the tour to final invoicing\n\n * Attending Trade shows and Exhibitions to represent the Company\n\nGroups Operations Administrator Experience:\n\n * Portuguese / Brazilian speaker\n\n * Hotel Reservations / Inbound Travel Experience\n\n * Exceptional Customer Service skills, and have worked in an admiration position.\n\n * Looking to always exceed expectations\n\n * Ability to manage own workload\n\n * High level of attention to detail and accuracy\n\n * Strong planning and organisational skills\n\n * Ability to work in a busy, fast paced environment\n\nTo apply forthisposition, please email your full current CV as soon as possible.\n\nPrevious job titles that will be considered for this role include but are not limited to: Travel Agent, Reservations Consultant, Reservations Agent, Reservations Executive, Holiday Advisor, Travel Telesales, Travel Executive & Retail Travel Agent