Job summary Essential Requirements -Experience: Minimum 4 years in a generalist HR role, ideally standalone. - Knowledge: Strong knowledge of employment law and regulations. - Skills: Excellent communication and interpersonal skills. - Technology: Proficient in Microsoft Office and HR software. - Organisation: Ability to multitask, meet deadlines, and work under pressure. Working towards CIPD qualification is desirable. Employee Benefits - Two Big Company Socials Per Year Summer and Christmas Parties - NEST Pension Scheme (3% employer contribution) - Access to Training & Development opportunities - Performance Bonuses Join Isabella's Homes to make a meaningful impact in supported living, ensuring our team has the HR support needed to thrive Main duties of the job - Collaborate with the Head of Operations and department heads to assess staffing needs. - Manage end-to-end recruitment, from job posting to onboarding, including IT setups and induction support through Bright HR. - Conduct initial interviews and oversee the selection process with department heads. - Serve as the primary point of contact for employee queries and concerns, promoting a supportive work culture. - Mediate and resolve workplace conflicts, working to foster a positive and inclusive environment. - Provide guidance on employee relations and liaise with leadership to identify and manage business risks. - Lead performance appraisal processes in collaboration with management. - Advise managers on performance matters and support employees in meeting their goals. - Identify training needs and coordinate programs with departmental support. - Encourage ongoing professional growth and continuous learning within the team. - Develop and update HR policies to align with employment laws. - Monitor changes in legislation and ensure Isabellas Homes remains fully compliant. As the HR Operations Manager, you will work closely with senior management to implement a strategic HR vision for Isabellas Homes while managing day-to-day HR operations. Youll be responsible for recruitment, performance management, and ensuring HR compliance, creating a positive workplace culture across our supported living services. About us About Isabella's Homes: Isabella's Homes is a growing supported living organisation committed to providing exceptional care and support across multiple locations to individuals with complex needs. We are seeking an experienced HR Operations Manager to lead our HR function, managing recruitment, employee relations, compliance, and performance management. This role offers the opportunity to shape our HR operations, develop a People Plan, and ensure smooth office operations across our branches. Date posted 29 October 2024 Pay scheme Agenda for change Band Band 6 Salary £43,000 a year Contract Permanent Working pattern Full-time, Flexible working Reference number L0055-24-0016 Job locations Zicam Integrated Security Ltd 4 Firs Street Dudley West Midlands DY2 7DN Job description Job responsibilities Support the Head of Operations and marketing team with various tasks, including event coordination, community outreach, and brand awareness initiatives. - Oversee onboarding processes, including setting up IT access and updating the website with new staff bios. - Manage company expenses, IT issues, and other ad hoc operational requests from senior leadership. Job description Job responsibilities Support the Head of Operations and marketing team with various tasks, including event coordination, community outreach, and brand awareness initiatives. - Oversee onboarding processes, including setting up IT access and updating the website with new staff bios. - Manage company expenses, IT issues, and other ad hoc operational requests from senior leadership. Person Specification Qualifications Essential Essential Requirements -Experience: Minimum 4 years in a generalist HR role, ideally standalone. - Knowledge: Strong knowledge of employment law and regulations. - Skills: Excellent communication and interpersonal skills. - Technology: Proficient in Microsoft Office and HR software. - Organisation: Ability to multitask, meet deadlines, and work under pressure. - CIPD: qualification is Essential Person Specification Qualifications Essential Essential Requirements -Experience: Minimum 4 years in a generalist HR role, ideally standalone. - Knowledge: Strong knowledge of employment law and regulations. - Skills: Excellent communication and interpersonal skills. - Technology: Proficient in Microsoft Office and HR software. - Organisation: Ability to multitask, meet deadlines, and work under pressure. - CIPD: qualification is Essential Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Isabellas Homes Address Zicam Integrated Security Ltd 4 Firs Street Dudley West Midlands DY2 7DN Employer's website https://www.isabellashomes.co.uk/ (Opens in a new tab)