Do you have strong air freight experience with a good understanding of dangerous goods and import/export procedures?
I am looking for an experienced Air Freight Operations Clerk to work for a repeat client close to Heathrow Airport, who specialises in in the transportation of hazardous goods and time-sensitive critical shipments. My client servesboth domestic and international clients and prides themselves on providing exemplary customer service and maintaining a positive “above and beyond” attitude. This is an office-based,Monday-Friday position, working from 8am-5pm with a 1 hour lunch break.
Main Responsibilities:
* Manage agents and customers directly.
* Liaise with customers for all aspects of their shipments.
* Find solutions for highly regulated shipments via Air, as well as Road & Sea.
* Make import/export airline bookings.
* Handle customs compliance and declarations.
* Track shipments and provide timely updates.
* Handle customer invoicing and creditor invoice processing.
* Assist withother related tasks as needed such as helping the loading team twice per week.
Key Requirements:
* Strong air freight operations experience, ideally within a freight forwarding company.
* Import/export experience
* Dangerous goods handling
* UK driving license
* Customs handling experience (ideal)
* Computer literacy in MS Office, as well as Sequoia or other freight systems
* Strong communication skills.
* Attention to detail and ability to work independently and within a team environment.
Benefits & Package:
* Salary of £30,000-£32,000 per annum
* Generous multi-commission structure
* Mileage/car allowance after successful probation
* Staff parking on site
* Company pension scheme
* 20 days holiday + bank holidays
* Occasional national travel opportunities to meet with clients
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