Job summary
An exciting opportunity has arisen for an experienced medical secretary to join our team as a Cardiology Medical Support Secretary within the Heart Centre.
You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support.
You will need to be a highly motivated and flexible team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment.
This position is hours.
Medical Secretarial experience would be desirable, be able to work on your own initiative with well-developed communication and interpersonal skills.
Possession of RSA stage III typing / word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage
An understanding of the EPR computer system is desirable but not essential, as full training will be given.
Informal enquiries to: Kellie Smith Operational Service Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081
Main duties of the job
A requirement to exchange verbal and written information with patients, staff and carers, requiring tact and diplomacy. The post holder will be expected to deal with queries from anxious patients and carers.
Responsibility for handing telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.
To deliver a high standard of typing and ensure actions details are dealt with accordingly.
To enter data into and extract data from Careflow as required.
Management of RTT and pathways.
Covering the Senior Medical Secretaries during leave.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Investing in the health and wellbeing of our staff is really important to offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile can select your preferences upon application.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact Kellie Smith
(see contact details)
Person Specification
Qualifications
Essential
1. Good general education to include GCSE English or equivalent
Experience
Essential
2. Secretarial experience
3. Audio typing experience
4. Knowledge of medical terminology
Desirable
5. Knowledge of patient administration and other related systems
6. RTT & pathways