Retail Area Manager – North London / Essex Region Company: - The Feel-Good Group TA The Tanning Shop Location: Enfield / North London Competitive salary and bonus structure with an OTE of £49,000. About Us: The Tanning Shop is the largest professional chain of tanning & redlight therapy salons in the UK & Ireland renowned for our commitment to deliver exceptional levels of service and standards across our portfolio of stores. We are seeking a dynamic and experienced Retail Area Manager to lead our teams in the North London & Essex regions and drive exceptional performance across multiple stores. About the Role: As a Retail Area Manager, you will be responsible for overseeing the daily operations, performance, and profitability of a cluster of retail stores within the afore mentioned area. You will be a key leader, motivating and developing your team to achieve sales targets and provide outstanding customer experiences. Key Responsibilities: Leadership & Team Management: Lead, coach, and mentor a team of store managers and staff, fostering a positive and high-performing work environment. Set clear performance expectations and goals for each store and individual, providing regular feedback and support. Address performance issues and implement corrective action plans as needed. Operational Excellence: Ensure all stores operate efficiently and effectively, adhering to company standards and policies. Monitor and analyse sales data, identifying trends and opportunities for improvement. Implement and track key performance indicators (KPIs) to measure success. Sales & Profitability: Develop and implement strategies to drive sales and increase profitability across the region. Manage salary overheads at store level. Manage budgets to ensure financial targets are met. Identify and implement opportunities for promotional events and campaigns. Customer Experience: Ensure all stores provide a positive and memorable customer experience. Address customer concerns and complaints in a timely and effective manner. Promote a culture of exceptional customer service. Required Skills & Experience: Proven experience as a Retail Area Manager or similar leadership role. Strong leadership, coaching, and motivational skills. Excellent communication, interpersonal, and organizational skills. Experience in managing multiple retail locations. Proven track record of achieving sales targets and improving profitability. Ability to analyse data and identify trends. Strong understanding of retail operations and best practices. Experience in managing budgets and financial performance. Ability to work independently and as part of a team. A proactive and results-oriented approach to work. Benefits: Competitive salary and bonus structure with an OTE of £49,000. A comprehensive benefits package Opportunities for professional development and growth A challenging and rewarding work environment Car allowance / mobile and laptop will be provided To Apply: If you are a passionate and driven Retail Area Manager looking for an opportunity to make a real impact, we encourage you to apply The Tanning Shop is an equal opportunity employer.