About the Team We are a newly formed and expanding team, which are focused on streamlining processes and providing an efficient statutory service. About the Role This role is part of Warwickshire County Council's Home to School Transport Service, in the Home to School Transport Eligibility and Entitlement team. The role includes assisting and supporting parents to apply for Home to School Transport assistance, processing applications, and assessing eligibility based on WCC policy and statutory guidance, to ensure all pupils and participants in Warwickshire receive a fair and equitable service. Key Requirements Level 3 or equivalent experience in a relevant field (e.g. education or home to school transport) Effective and clear communication skills Administrative experience with strong computer skills. For further information please see the Job Description and Person Specification Working for Warwickshire – This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. To discuss the role please contact Kirsty Anderson, Commissioning Manager H2S Transport - kirstyandersonwarwickshire.gov.uk Closing date: Midnight on 16 th April 2025 Interview date: 24th of April 2025 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayrollwarwickshire.gov.uk and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more