Job Description : As a Trolleywise Coordinator you will provid e an end to end service from taking abandoned trolley requests from customers & general public to co-ordinating the activities of the drivers. The successful applicant will be self-motivated, organised, calm and a confident and clear communicator. Key Responsibilities : To w rite and respond to customers in a timely and professional manner by building and maintaining client relationships, following departmental processes. To act with autonomy - taking responsibility and initiative without the need for day-to-day direction. Ensure all monthly and ad-hoc invoices are raised correctly and invoice values are maximised Process weekly and monthly r eporting as per the requirement of the customer, showcasing all necessary data Efficiently organise routes for the drivers based on priority works Data inputting : verifying and correcting data where necessary; obtaining further information for incomplete records Manage customer portals to ensure all info is up-to-date Collaborate with other departments that may require the Trolleywise service for ad-hoc work Skills and Qualifications : Essential Computer literate and Microsoft Office experience Enthusiastic and a good team player Ability to work quickly whilst maintaining high levels of accuracy Experienced in data entry with a keen eye for detail Confident with the ability to communicate at all levels, via phone and email. Good customer service skills Ability to learn dedicated software programs i. e. apps and portals