About us,
Here at Face for Business, we provide telephone answering and messaging services since 2013 for businesses of all sizes across the UK.
As a rapidly growing company, we are looking for professional Personal Assistants with a natural flair for delivering telephone-based customer service. We strive hard to provide our clients with value and transparency, allowing them to easily listen to recordings of our PA’s handling calls for them. In recent years, we have added Live Chat management to our service offering and want to grow this aspect of the business alongside our telephone answering service.
This event is to understand the role and business in more detail, meet the management, and some of our existing team of PAs.
Our Company Values
Our Why – To Delight
Our Mission – To over-deliver on everything we promise
Our Vision – To be the most trusted outsourced service in the UK
There will never be a dull moment, as often you will be answering upwards of 100 calls a day. You will provide a helpful, friendly service, taking accurate, quality messages, that you will then record on your system. Your messages will instantly be relayed to the client.
What will I need?
* Superb listening and communication skills
* Ability to quickly build good relationships with people
* Helpful and approachable with a professional and friendly telephone manner
* Good computer skills, with timely and accurate data entry and typing skills
* High level of attention to detail
* A positive, pro-active ‘can do’ attitude
* Ability to work as part of a busy, flexible team
Benefits:
* Company events, team morale days
* Themed office weeks
* Medicash Health Cash Plan
* Emergency Shift Rota Payments
* Company pension
* Free parking in the area
* Annual Pay Review
* Pay Scale: £22,750 to £24,475 full-time equivalent
Hours of Work and Salary
We are currently recruiting for the below hours:
37.5 hours per week. Shifts between 8 am - 8 pm Monday to Friday, Saturday/Sunday shifts required on a rota basis.
Part-time, Permanent
Pay: From £11.66 per hour, rising to £11.87 after training, with annual reviews thereafter (Currently under review for April 2025 to ensure it rises in line with recent national living wage)
Job Type: Full-time
Pay: £22,750.00 - £24,475.00 per year
Work Location: In person
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