At a glance This is a hybrid role, therefore your time will be split between working from home and 1-2 days a week at our Bracknell Head Office. Expected Salary - £76,100 - £101,600 per annum car allowance Contract Type - 12 month Maternity Cover Start Date - Feb 2025 About the role You will be a business expert and lead in Technical compliance, food safety and system requirements for Own Brand and for sale of branded products. You will lead successful implementation including training where appropriate. Creation of effective policies, ways of working measuring compliance including regular reporting to Commercial Directorate and the wider business. You will work closely with the Own Brand, Sustainability & Ethics, Waitrose Category Proposition Groups, (CPG), Exclusive Brands and Local & Regional (Commercial), Waitrose Retail Compliance, John Lewis Q&T team, Suppliers, Public Affairs, Commercial Sales, Government and Non Government organisations, systems (internal and external). To lead management of suppliers of services within scope of role. Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential. Key Responsibilities Food Safety Management Strategy - Define and implement product safety strategy based on own expertise, internal and external expert advice as it applies to Waitrose. Safe and legal trading for Waitrose Internal and External Account Management - Lead and develop the technical relationship with key accounts to enable a food safety framework; Horizon Scanning, Surveillance, Ashbury, AIB auditing Compliance Management and Training - Delivery of supplier and OB technical KPI reporting to manage risk and ensure compliance Leadership - Lead and support a technical team using Partnership Values to develop their potential and deliver the Waitrose Quality and Technical Strategy People Manager and Leader of a team - Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently What will you be doing? Identify and influence development of new and emerging legislative requirements Product safety policy creation for food safety matters to ensure supplier compliance Delivery of a risk assessed surveillance programme to manage brand reputation and ensure due diligence Manage food and non food horizon scanning to ensure proactive management of emerging business risk Delivery of Supplier Audit Programme, for food and non-food and associated policy framework Expert advice for food safety processes for technical category teams, retail management and customer teams Systems strategy within Waitrose Own Brand, ensuring ongoing improvements in data quality and performance Support the delivery of an effective B2B, local and regional and exclusive branded compliance programme Delivery of integrity and risk management framework for Own Brand including recommendations for Partner training on compliance Crisis management to protect brand reputation and minimise risk to customers including leading product incidents for branded and own label lines, with follow up activity for own label incidents Create the conditions for all Partners to thrive, make their best contribution and achieve their potential Essential skills you’ll need Experience in a Technical Operations Management position Experience within product testing with a focus on continuous improvement and new product vision Expert in food safety processes and regulatory food laws Extensive technical experience within the food or non food industry Excellent stakeholder management with the ability to make difficult decisions Desirable skills Science or Food Science degree Experience of auditing/audit standards management HACCP Level 3 Relevant specialist training e.g allergens, microbiology, pesticide management, cosmetics Experience in line management Benefits of the Partnership and the role - Hybrid Working ️ - Full time working holiday entitlement 25 days holiday, plus public and bank holidays ⚖ - Excellent work life balance, including focus on well being and flexible working and our market leading equal parenthood leave Policy - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not - You’ll get Partnership discount in store and online once you complete your Earning Membership. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount - Simple cycle to work support scheme - Health Care cover - Car allowance - We’re really proud of our exclusive hotels based in some of Britain’s most stunning areas and you’re welcome to explore them from day 1 - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/ Next steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process") Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage interview process You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you Thanks for your patience in the meantime and for showing an interest in joining JLP We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. Internal Partners can view a copy of the full job outline here. For internal use only: LI-HEADOFFICE LI-HYBRID LI-ST1