Job summary An excellent opportunity has arisen to join our friendly and established recall administration team. We offer a competitive salary, hours open to negotiation, Sovereign Healthcare Asset L2 which includes Store discounts, NHS Pension and 25 days holiday plus bank holidays. Main duties of the job This is a, mainly administrative roleto monitor and administer the practice recall systems, actively inviting patients for their long-term condition reviews and other appointments as required.The successful candidate will need to have excellent attention to detail, good IT skills, work well both in a team and under own initiative and have a positive can do attitude. About us IG Medical is situated in West Yorkshire, we have 2 sites Ilkley Moor Medical Practice set in the picturesque town of Ilkley and Grassington Medical Centre in the heart of the Yorkshire Dales. We are a training practice and are a caring, forward thinking, committed team, whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environment for all. Our patient list size is currently around 18000. Our team consists of: 5 GP partners 12 Salaried GPs 2 Advanced Nurse practitioners 1 Advanced Clinical Practitioner A nursing team which consists of both Practice Nurses and HCAs Management team Data Admin Team Reception Admin Team MSK Admin team Date posted 21 October 2024 Pay scheme Other Salary £12 an hour Contract Permanent Working pattern Full-time Reference number A1053-24-0013 Job locations 7a East Parade Ilkley West Yorkshire LS29 8EZ Ilkley Moor Medical Practice Springs Lane Ilkley West Yorkshire LS29 8TH Grassington Medical Centre 9 Station Road Grassington Skipton North Yorkshire BD23 5LS Job description Job responsibilities The following are the core responsibilities of the Care Coordinator for Recalls and Administration. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Full management of the long-term conditions reporting b. Maintain a good working knowledge of current QOF and recall processes and requirements. c. Administer the patient invitation process for long-term condition reviews and other appointments as required. d. Monitoring patient recall and recall systems. e. Ensure accurate report output. f. Dealing with queries via email, telephone and SystmOne tasks relating to Long Term Conditions patients and recalls g. Ensuring patient records are updated accordingly. h. Liaising with the practice clinical team i. Liaising with patients, relatives, hospitals and other agencies Job description Job responsibilities The following are the core responsibilities of the Care Coordinator for Recalls and Administration. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Full management of the long-term conditions reporting b. Maintain a good working knowledge of current QOF and recall processes and requirements. c. Administer the patient invitation process for long-term condition reviews and other appointments as required. d. Monitoring patient recall and recall systems. e. Ensure accurate report output. f. Dealing with queries via email, telephone and SystmOne tasks relating to Long Term Conditions patients and recalls g. Ensuring patient records are updated accordingly. h. Liaising with the practice clinical team i. Liaising with patients, relatives, hospitals and other agencies Person Specification Experience Essential Experience of working with the general public Experience of administrative duties Experience of working in a health care setting Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care Person Specification Experience Essential Experience of working with the general public Experience of administrative duties Experience of working in a health care setting Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name IG Medical Address 7a East Parade Ilkley West Yorkshire LS29 8EZ Employer's website https://www.igmedical.co.uk/ (Opens in a new tab)