Location: Andover, GB, SP11 8EZ
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others.
This role is about owning and managing a scope of customers, independently creating a clear business plan in line with the AOP to deliver channel strategy outcomes. You will be responsible for delivering outcomes through a multi-level contact structure at customers through a well-managed and aligned stakeholder group internally and externally.
This role is field-based with a requirement to visit the Andover site.
Responsibilities
1. Develop a clear set of customer strategies in line with the channel / BU strategy.
2. Implement customer-focused growth solutions to enable attainment of budget and stretch revenue and profit targets.
3. Accountable to the Business Unit Head on your scope of customers and how you build, course correct and deliver to ensure delivery of agreed KPI’s, budgets, and outcomes.
4. Own the contact structure across customers at multiple levels to ensure that short- and long-term plans are delivered.
5. Manage insights and selling stories that deliver the outcomes in year and beyond.
6. Communicate effectively and proactively with all internal functions; production, supply chain, technical, new product development, finance, marketing, and category management.
7. Be a proactive team player in the Business Unit, supporting the direction and delivery across all customers.
8. Act as the voice of the customer, engaging actively in store and with the customer.
KNOWLEDGE/SKILLS/EXPERIENCE
Critical
* Excellent interpersonal and relationship management skills.
* Ability to operate on own initiative and make well-thought-through decisions under pressure.
* Can source, interpret, and create insight behind customer and market data.
* Using insight and market data, has the ability to create and deliver compelling customer presentations.
* Demonstrated ability to develop customer relationships and build revenue and profit.
* Strong negotiation skills gained in an FMCG commercial environment.
* Experience of working with R&D and the process of bringing a product to market.
* Ability to operate at pace in a fast-moving environment.
Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:
* Competitive compensation
* Paid time off
* Parental leave
* Family planning support
* Associate resource groups
* Volunteering & community impact opportunities
* Holiday gatherings and in-house taste tests!
It’s all part of how we support our family of associates. Because in the company of family, all things are possible.
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