Seasonal Stylist - Part Time 16 hours - Fenwicks Tunbridge Wells
THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
Joining us this autumn winter season as a temporary stylist in one of our iconic stores means working in a buzzing, fashion-driven environment and inspiring our customers every day.
Your role will involve working across all aspects of our store, from serving and styling our customers at our tills and fitting rooms to working backstage to get our products unpacked, processed and looking amazing.
WHAT WILL I BE DOING?
* Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
* You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
* You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
* Stock replenishment, deliveries and digital orders will become part of your day-to-day, whilst utilising our digital tools to support a positive customer journey.
* You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust.
* You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
* You'll support with housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
* Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development.
WHAT SKILLS DO I NEED?
* Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience.
* Awareness and knowledge of our brand, our style and our brand values.
* Can do attitude and lots of enthusiasm.
* Good problem-solving techniques and ability to do so with pace, empathy and sometimes under pressure.
* Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools.
* Excellent attention to detail.
* A confident communicator.
* You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
ABOUT THE LOCATION
Our concession in Fenwicks, Tunbridge Wells has been open since 2010 and usually trades from 9:00am - 17:30pm (subject to seasonal change). Our well-established team have formed great relationships over the years with local customers and neighbouring concessions alike.
BENEFITS
* A variety of contract sizes to suit everyone's needs best.
* Hourly pay above the national minimum wage regardless of your age.
* Free AllSaints clothing and footwear for you to wear at work (and yours to keep when you leave us).
* 50% discount on our collections (capped at £500) for your friends, family or gifting.
* Unlimited access to our training sessions every week.
* Pro-rated annual leave equivalent to 33 days a year.
* Regular team lunches, celebrations, incentives and socials.
* Feel great about working for one of the most diverse and responsible brands in the industry.
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
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