Role: Security Officer (Office Building)
Shift Pattern: 4 on 4 off Days and Nights
Shift time: 07:00- 19:00 / 19:00 -07:00
Pay: £12.00 per hour
Location: Cheltenham GL52
Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.
Duties:
* Reception meet and greet.
* Access control and keeping access / egress records.
* Various gatehouse duties
* Maintenance of logbooks and registers
* Notifying appropriate people that a visitor has arrived to see them.
* Keeping track of the people arriving for appointments and when they leave the building.
* Answering phone calls and responding appropriately to the callers needs
* Dealing with visitors and their requests
* Locking and unlocking the building
* Receive and pass on mail deliveries.
* Sending emails to clients
* Internal and external patrolling
* Fire alarm testing
* Writing incident reports, incident commands and communications
* CCTV monitoring
Essential Skills and Experience:
* Smart, Professional and inspire confidence to our clients
* Always exhibit outstanding customer service
* Good communication skills on all levels
* Strong customer service skills
* Strong work ethic and proactive mindset to resolve all concerns to expectation
* Excellent PC Skills (MS Suite)
* Valid SIA DS licence
* Must have access to a vehicle
City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age