Are you an ambitious account executive who is looking to join an established marketing agency working with global automotive brands?
Being a digital & creative agency, we have expertise in branding, websites, systems development, marketing automation, events, video, digital marketing, animation, print and much more. It’s safe to say, there should never be a dull moment.
At h2o, we have an open culture, and we recognise, nurture and develop talent by empowering our colleagues. At the very heart of the business is a burning desire to challenge ourselves and our clients to make decisions and, ultimately, help implement brilliant solutions which shape our agency, our clients and our work.
Purpose of the Role:
To assist the account team in the execution of their responsibilities to clients and the company. They will support various client projects which could include internal communication projects, online and offline campaigns, and they will often be involved from the initial client briefing to the final delivery of the project, or pick up on any part of any live project as needed.
They must understand the clients' needs and objectives and liaise closely with them throughout campaigns, often on a daily basis. They will help manage administrative tasks and day to day project and/or campaign work and ensure that projects are completed on time and on budget, with their Account Manager/Director.
Responsibilities:
Under the supervision of the relevant Account Manager/Director and regularly reporting back to him/her:
- Assist in handling projects from brief to completion, liaising as necessary with internal departments and the client’s representatives to ensure that all projects are kept within schedule and budget.
- Arrange/attend meetings and liaise with clients to understand their requirements.
- Act as a point of contact for client questions and requests.
- Obtain estimates from service departments and prepare for presentation to clients.
- Brief the delivery teams (including creative, digital and development) on new projects or tasks.
- Note-taking and general project administration.
- Ensure that all paperwork is completed accurately and on time, including contact reports, weekly status reports, delivery briefs, quotes, timesheets, etc.
- Ensure that all work presented to clients is of top quality, thoroughly checked and accurate.
- Assist in the preparation of proposals for clients, including the preparation of documents and presentations.
- Present project ideas and costings to colleagues and clients.
- Follow the agency processes/systems correctly to ensure administration tasks, campaigns and projects are well-managed and organised.
- Offer creative ideas to the account manager / director to develop new exciting campaigns.
What we’d like you to have:
- Excellent oral and written communication skills.
- First-class organisational skills.
- A proactive approach.
- A creative eye with an impeccable attention to detail.
- Experience of working as part of a close-knit team.
- Experience of working with and for clients.
- Experience of delivering project work to deadlines.
- An understanding of budgets, time management & resources, and the opportunities and restraints they can present.
- Awareness of creative processes and techniques – including email marketing, digital and social platforms (SFMC, META & Google).
- Ability to work under pressure across multiple clients' projects at once.
- Great time management skills and the ability to work autonomously where required.
- Enthusiasm, a positive attitude, adaptability, and an affable friendly nature.
Benefits
When you join the h2o family, you’re getting more than just a career, you’re investing in your future.
Our benefits include, but aren’t limited to:
- Competitive salary.
- Working in an exciting, growing team.
- Positive work-life balance.
- Opportunity to grow within the role.
- Training and development plans.
- Flexible working model between home and offices (currently most are working 2 days in an office and 3 from home).
- Regular company events and socials.
- Life insurance, private healthcare, and pension schemes.
- Working on a plethora of exciting and engaging projects.
- Experience working with a variety of global brands.
- Company MacBook Pro (or equivalent).
If this sounds like it could be something up your street, get in touch