Job summary We are seeking an enthusiastic, reliable, flexible and positive individual to join our team of administrators at Stable Fold Surgery. IT skills essential. Experience of working in the NHS and knowledge of TPP Systm One desirable but not essential as training will be provided. The position is part time 24-28 hours per week. The ability to be fully flexible to cover colleagues holiday/sickness is essential. You will act as a first point of contact for all patients, relatives, doctors, nurses and healthcare staff. Previous reception experience would be desirable and the ability to work calmly and effectively under pressure. Applicants should have excellent communication skills and a positive can do attitude. Main duties of the job Dealing with patients face to face booking appointments Answering the phone and dealing with the patient queries Completing repeat prescriptions Completing daily tasks sent from clinicians Scanning of hospital letters Choose and book referrals, including typing the letters dictated by the clinicians. About us We are a small friendly training practice and our team consists of 2 GP Partners, 2 salaried GP's 1 ANP, 2 Practice nurses,1 HCA and a supportive admin team. We perform well both in BQC & Qof We also have ARRS staff who work for the Westhoughton PCN consisting of MSK, MH Practitioner, Clinical Pharmacists Visiting Paramedics, social prescirbers, GP Assistant and Care Co-ordinator, and Health improvement practioners. Date posted 10 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A1557-25-0000 Job locations 119 Church Street Westhoughton Bolton BL5 3SF Job description Job responsibilities Dealing with patients face to face booking appointments Answering the phone and dealing with the patient queries Completing repeat prescriptions Completing daily tasks sent from clinicians Scanning of hospital letters Choose and book referrals, including typing the letters dictated by the clinicians. Job description Job responsibilities Dealing with patients face to face booking appointments Answering the phone and dealing with the patient queries Completing repeat prescriptions Completing daily tasks sent from clinicians Scanning of hospital letters Choose and book referrals, including typing the letters dictated by the clinicians. Person Specification Qualifications Essential The post requires as a minimum, the following skills: GCSE 4 or above Excellent communicator Caring and Friendly Able to cope with sensitive information confidentially Keyboard skills/computer skills essential Desirable Experience within a Primary Care or NHS setting is preferable but not essential. TPP Systm One trained Person Specification Qualifications Essential The post requires as a minimum, the following skills: GCSE 4 or above Excellent communicator Caring and Friendly Able to cope with sensitive information confidentially Keyboard skills/computer skills essential Desirable Experience within a Primary Care or NHS setting is preferable but not essential. TPP Systm One trained Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Stable Fold Surgery Address 119 Church Street Westhoughton Bolton BL5 3SF Employer's website https://www.stablefoldsurgery.co.uk/ (Opens in a new tab)