Essential Job Functions: Accountable for productivity, supervision and discipline of employees. Train and advise employees on job specific duties. Assist and support management team with strategic planning of the operation and new business. Show initiative and make suggestions for process improvements. Effective communication with clients, vendors and employees. Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures. Maintains harmony among workers and resolves issues. Completes performance appraisals on direct reports semi-annually and provides on-going feedback on work performance. Advises and enforces Health and Safety, customs and trade compliance. Ensure the operation achieves internal and client KPI’s. Other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Physically fit and able to think on your feet work in a fast pace environment. Regularly lift and/or move 25kgs and occasionally lift and/or move 25kgs. Stand or sit for long periods of time. Other Skills and Abilities: Quality Management, looks for ways to improve quality. Planning/Organizing, uses time efficiently. Ability to work under pressure and meet challenges with resourcefulness. Good communication skills. Certifications and Licenses: Forklift Certified (Counter Balance & Reach Truck) preferred