(NHS) Admissions Administrator | Competitive salary plus excellent benefits | Permanent - Full time | Spire Cardiff - Private Hospital | Spire Cardiff is currently recruiting for an (NHS) Admissions Administrator. We are looking for candidates who demonstrate excellent customer service skills and a confident approach to handling a variety of systems. The purpose of this role is to ensure the delivery and administration of all stages of the booking process including admissions and pre-op assessments. You will be working alongside our Capacity Coordinator to support with the whole admissions process as well as NHS administration. Duties and responsibilities Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP) Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies and initiatives Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date Maintain departmental electronic and manual filing systems accurately Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies Undertake any training or development as required to acquire skills and knowledge to undertake role competently Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for Customer Service focused Confident approach to handing a variety of systems Enjoys working in a collaborative, fast paced team environment Be able to work effectively while operating within a national sales framework Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Working Hours: 37.5 hrs per week, Monday - Friday 09:00 - 17:00 Contract Type: Permanent Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life insurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on Closing Date : If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.