Location: Barking, GB
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity.
Barking IG11 0AS
Full time - 40 hours a week
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.
Job Purpose:
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too.
This is a full time 40 hr per week role, and you need to be available to work shifts between 5:30am and 5pm Mon-Fri. You will also work some Saturday shifts (7am to 12pm) on a rotational basis, with time off in lieu.
Job Responsibilities:
1. Play an active part in engagement planning & monthly store meeting sessions.
2. Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
3. Use our client service tools to ensure a consistent customer experience.
4. Support your store’s monthly customer contact plan.
5. Follow the merchandising plan to restock the shop floor.
6. Load the van & plan delivery routes.
7. Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
1. Proven experience in a customer service/retail role.
2. Valid driving licence.
3. Enjoys a collaborative working environment where supporting colleagues is key.
4. Calm under pressure.
What Makes You Stand Out:
1. Excellent communication, customer service & interpersonal skills.
2. Well organised & with an eye for detail.
3. Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel:
1. Competitive Salary (depending on experience).
2. 25 days holiday excluding bank holidays.
3. Income protection.
4. Employee Assistance Programme.
5. Employee Life Assurance.
6. Company pension.
7. Flexible benefits scheme offering benefits including Gymflex, retailcard, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
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