Technical Services Consultant (Delivery)
Technical Services Consultant (Delivery)
Apply locations Darlington time type Full time posted on Posted Yesterday job requisition id JR1656
An exciting opportunity to join our Technical Policy and Services team as a Technical Services Consultant (Delivery), based in our Darlington office on a permanent basis. (Hybrid working)
This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.
Who we are
Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.
Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.
Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.
To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here.
The role
As a Technical Services Consultant (Delivery) you will be responsible for managing the team’s calculation and valuation data extract processing; the delivery of calculations, data, and reporting under the buy-in/buy-out operational framework and the delivery of other complex calculations and solutions to queries to improve member experience, both as part of business as usual and wider initiatives.
You will also provide senior technical analysis and provide subject matter expertise alongside managing the delivery of business initiatives, supported by the Technical Services team.
The person
We are looking for someone who has an in-depth understanding and knowledge of the UK pensions regime and general pension administration processes. Therefore, a background in the pensions industry is key for this role, as is being technically focused with an enthusiasm to keep up to date on emerging pensions developments. Knowledge of DB pensions is essential, and knowledge of DC arrangements would be beneficial too.
The successful candidate will have good analytical and investigative skills and will clearly document their work. You will also have the ability to communicate effectively (both in writing and verbally) and to explain complex information clearly and unambiguously. We are looking for someone who is customer service driven and has the ability to balance priorities and workloads whilst understanding the importance of meeting service-level agreements and proactively managing customer expectations. You must collaborate well and with an open mindset.
What we can offer you
Rewarding you
* A competitive salary (depending on experience)
* 28 days annual leave plus bank holidays
* Generous annual bonus plan
* We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
* 4x Life Assurance cover
* Colleague referral scheme
Health & Wellbeing
* Private Medical Insurance
* Employee assistance programme
* Health cash plan
* Eye care vouchers
* Flu vaccination
Lifestyle
* We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
* Buy and sell holidays
* Give as you earn scheme
* Paid volunteering days
* Flexible half days leave
* Electric vehicle leasing
* Cycle to work scheme
Next Steps
If you would like to apply, please click on the apply button or visit our Careers Page by 20th January 2025
Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life
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