Job summary This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency patient transport at locations in the Hywel Dda health board area. 3 x 19hr - Haverfordwest 1 x 31.5hrs in Haverfordwest 1 x 31.5hrs in Pembroke Dock 1 x 19hr in Pembroke Dock 1 x 31.5hr in Fishguard 1 x 24hr in Botanics 1 x 26.5 hr in Botanics Number of Bank positions across the Hywel Dda area. You may be required to operate out of other stations as required. We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job. Those candidates that are successful after short listing, will be required to attend an interview, a practical driving assessment and a theory test based on the highway code. These will be carried out in Swansea. Course Start Date in Swansea: June 23rd for 6 weeks. You will need to be available for all the above dates. Main duties of the job The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance. The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle. The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies. In addition, the post holder is required to deliver goods or parcels, as necessary from time to time provide administrative support to the Human Resources Team, operating efficiently and effectively in day-to-day activities with particular focus on administering the Trac recruitment system and Electronic Staffing System. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position. Date posted 04 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £26,060 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number 020-ACS024-0425 Job locations Various stations in Hywel Dda Area Various stations in Hywel Dda Area SA72 4RW Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Essential No specific academic qualifications are required, but a reasonable standard of general education is expected Successful completion of the 3-week PCS Foundation Course and Station Induction, and a period of up to 12 month's on PCS Grade 1 duties Sound geographical knowledge of area served and able to read a map Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities Desirable First Aid at Work certificate and successful re-certification every 3 years Awareness of relevant Trust and PCS policies, procedures and working practices Sound knowledge of use of Trust vehicles and relevant equipment Basic First Aid and Highway Code. Aptitude and Abilities Essential Able to work alone with minimum supervision or as a member of a team Good verbal and written skills able to convey information and complete all necessary documentation accurately and legibly Desirable Ability to speak Welsh Experience Essential Dealing successfully with people, often elderly or vulnerable, in a caring, sensitive and compassionate manner Values Essential Good interpersonal skills, able to deal with patients, often elderly or vulnerable, in a caring, sensitive and compassionate way Logical thinker, able to identify appropriate route and make decisions within Trust procedures. Other Essential Current driving licence for Class B with a maximum of 3 endorsement points, and no convictions for driving under the influence of alcohol or drugs. Desirable Class C1/D1 desirable Person Specification Qualifications and/or Knowledge Essential No specific academic qualifications are required, but a reasonable standard of general education is expected Successful completion of the 3-week PCS Foundation Course and Station Induction, and a period of up to 12 month's on PCS Grade 1 duties Sound geographical knowledge of area served and able to read a map Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities Desirable First Aid at Work certificate and successful re-certification every 3 years Awareness of relevant Trust and PCS policies, procedures and working practices Sound knowledge of use of Trust vehicles and relevant equipment Basic First Aid and Highway Code. Aptitude and Abilities Essential Able to work alone with minimum supervision or as a member of a team Good verbal and written skills able to convey information and complete all necessary documentation accurately and legibly Desirable Ability to speak Welsh Experience Essential Dealing successfully with people, often elderly or vulnerable, in a caring, sensitive and compassionate manner Values Essential Good interpersonal skills, able to deal with patients, often elderly or vulnerable, in a caring, sensitive and compassionate way Logical thinker, able to identify appropriate route and make decisions within Trust procedures. Other Essential Current driving licence for Class B with a maximum of 3 endorsement points, and no convictions for driving under the influence of alcohol or drugs. Desirable Class C1/D1 desirable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Welsh Ambulance NHS Trust Address Various stations in Hywel Dda Area Various stations in Hywel Dda Area SA72 4RW Employer's website https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)