Oakley Recruitment is working in partnership with an expanding organisation based in Coleshill. This is an excellent opportunity to join the team as an Accounts Assistant on a full-time permanent basis Culture and Environment The team is fun, friendly, and supportive, backed by an excellent leadership team. The organisation is built on strong values and provides a respectful and supportive work environment. The office is modern, open, and airy, and hybrid working is available upon completion of the probation period. The fact that many employees have been with the company for a long time speaks volumes about the positive culture within this great organisation. Personality You will play an integral part in supporting all functions of the accounts department, providing administrative support for both Purchase and Sales Ledger activity, including debt collection, bank reconciliations and processing of payments & customer invoices. You will have excellent attention to detail with the ability to work part of a team and on own initiative. Reward After training period, 2 days working from home, 3 days in the office Monday to Friday, 9am 5:30pm, or 8am 4.30pm with 1hr Lunch break 25 days holiday gifted birthday holiday day Bonus scheme Dental and Optical care Healthcare cash plan Free parking Job Role: Assisting in the processing Customer Credit Applications Sending remittances/invoices electronically in a timely manner Reconciling customer accounts Cash allocations and maintaining housekeeping of customer accounts Collecting payments in line with agreed terms Issuing and reconciliation of customer account statements to aid revenue control Assisting in Support Case Resolutions Processing of invoices, credit/debit notes and cash receipts in a timely manner Notifying debtors by email, telephone or letter of upcoming or outstanding invoices Proactively monitoring customer accounts on credit stop Generating and reviewing aged creditor report Responding and resolving telephone queries on both sales and purchase ledger Assist with invoice queries via CRM support cases Assist with debt collection for Sales Ledger Establishing and maintaining regular communications with clients to facilitate payments Skills and experience: Computer literate in IT Skills, Outlook Office, email, and phone systems Ideally 2years experience in a finance related role A confident and articulate telephone manner Excellent organisational skills and ability to manage workloads / changing priorities Good verbal and written communication skills Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.