About the company Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked among the top 20 large UK care home groups for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment. We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work and our sector-leading 4.7 Glassdoor rating. We are also a Real Living Wage employer, ensuring that we reward and value dedication. We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first. About the role At Kingsley Home Care we strive to support those people within our community to receive the best possible support. We promote dignity, respect, compassion, wellbeing, and positivity. Our companionship service supports those who feel isolated and have no communication with the outside world. We assist individuals who can’t manage daily tasks like shopping or attending appointments, helping them maintain connections with family and friends. We provide companionship to those who may not see anyone else for days, helping with tasks they can no longer manage alone. As a Companion Support Worker, your role may vary from playing games with clients to helping with household tasks. The most important aspects are time, compassion, caring, and listening to bring joy to our clients. Reports to: Care Coordinator / Branch Manager Key duties and responsibilities Organisation Work as part of an efficient team to ensure the smooth running of the service. Comply with health and safety policies at all times. Represent Kingsley Home Care positively and professionally in all communications. Maintain confidentiality regarding all issues related to service users. Functional Act as an advocate for service users to promote their independence and well-being. Assist service users in achieving their desired outcomes daily. Undertake various tasks to promote the companionship service. Monitor service users who may be confused and report any issues as required. Help maintain hobbies and activities at home or in the community. Build trust and confidence with those you support. Report any changes or health needs of the service user to the Branch Manager. Contribute to the protection of vulnerable adults from abuse. Liaise with the branch manager to provide supportive companionship as needed. Record support provided to individuals and the duration of visits. Work within branch policies to ensure safe practices for service users and colleagues. Communication Professionally represent Kingsley Home Care in all dealings. Maintain good verbal and written communication skills. Co-operate with colleagues to maximize service provided. Maintain empathetic relationships with service users and their families. Skills and attributes Good communication skills with people in the community. Empathy and understanding of service users' needs. Well-developed time management skills. Ability to make clear and timely decisions. Proactive approach to involvement in decision-making. Undertake mandatory training as required. Full driving licence and access to a vehicle. Benefits Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme. Blue Light Card Scheme for discounts on holidays and brands. Refer a friend bonus of up to £500. Payment for full DBS disclosure. Uniform provided. Flexible working hours, including weekends and bank holidays. Employee Wellness Benefit Program. Your right to work in the UK In accordance with the Asylum and Immigration Act 2006, demonstrate your eligibility for employment in the UK.