Job Description
Perch Group are searching for Software Configuration Analysts.
At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution.
Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success.
💰£25,000 + up to 20% of your annual salary, paid as a bonus.
📍These roles are based at our Blackpool or Skipton offices.
About Our Team
Perch Group houses data-driven services spanning the entire debt lifecycle, including BPO services, debt collection, debt purchase, reconnection, and litigation services.
Working as part of the Operational Transformation team, you will be managing configuration changes to our internal systems, ensuring they are planned and delivered in the agreed timelines.
You'll make a major contribution by…
System Configuration
1. Designing and building workflows that move accounts through various stages, by using decisions, results and outcomes.
2. Leveraging HTML and CSS skills to build and edit communication templates within the CRM system.
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