Social network you want to login/join with:
Base Location: Operational Control Centre, Gloucester
Full Time / Permanent
Prisoner Escort Custody Services, Serco operates across courts and vehicle bases throughout London, East & West England. We transport over [number] custodies per month, with our Operational Control Centre Team (OCC) ensuring these are transported on time, on schedule, and securely.
We are recruiting for 2 Operational Control Centre (OCC) Deputy Managers to lead our team based in Gloucester. Join a supportive work environment where you can make a difference. The centre operates 24/7, and you will cover various shifts, including nights and weekends, on a rota basis, with flexible working options available.
This critical role involves supporting organizational goals through operational management, stakeholder engagement, compliance, and welfare. You will manage a team of OCC Controllers, covering 24/7 shifts, and participate in incident management processes.
Do you excel in stakeholder engagement, team management, and decision-making under pressure? You should be adaptable and resilient to handle challenges and incidents effectively.
What you’ll need to do the role
If you are detail-oriented, highly organized, resilient, and possess excellent communication skills, we want to hear from you. Previous experience in logistics or large-scale scheduling within a large geographical area is preferred. You must be computer literate and capable of managing large volumes of data. People management experience is essential.
Supporting Information
* This role is exempt from the Rehabilitation of Offenders Act 1974; all offers are subject to security clearance and Home Office approval.
* You will need to obtain Ministry of Justice Enhanced Level 2 Vetting & Enhanced DBS with Child Barring.
Why Serco
Meaningful work: We manage over [number] prisoner movements monthly, vital to the justice system.
Opportunities: Our contracts span courts and vehicle bases, offering diverse experiences.
Great team: Work with highly supportive and experienced colleagues in a dynamic environment.
What we offer
* Up to 6% contributory pension scheme
* Serco Benefits including discounts on entertainment, shopping, mobile plans, and leisure memberships
* Employee Assistance Programme
* A safe, inclusive, and supportive culture
* The opportunity to make a positive impact
Please note: If you are not a passport holder of the country where the vacancy is located, a work permit may be required. For more information, see our Blog.
Do not include bank or payment details in your application. All applications should be submitted via the 'Apply now' button.
Created on 26/04/2025 by TN United Kingdom
#J-18808-Ljbffr