Customer Service Coordinator
Northampton - NN3
12-month Contract
Monday to Friday (Hybrid), full-time
£25-26,000
*EXCLUSIVE JOB WITH HIGH END BRAND*
Do you have excellent interpersonal skills and the ability to build relationships?
Do you have previous experience of working within administration and good MS Excel skills?
If so, we may have the perfect opportunity for you!
Working for this high-end brand you will be responsible for ensuring that your retail & ecommerce customer orders are processed correctly and provide support to the management with their reporting. This is a fixed contract to cover maternity leave but offers a fantastic opportunity to gain experience with a global company. Although our client will be offering extensive internal training you will require some previous experience within a commercial office environment (minimum 1 year).
Key duties and responsibilities of the Customer Service Coordinator:
Processing sales orders and deal with customer enquiries to support the relevant account manager.
Resolve customer queries with regards to deliveries, orders etc
Collating all month end sales data and producing weekly sales reports
Answering and processing telephone and email orders from independent stores
Manage the sample room and monitor stock location
Collating weekly inventory report and fortnightly discontinued stock trackers
Key skills and experience required for the Customer Service Coordinator:
Previo...