Team Lead I
Learning to Lead program - Surrey
Regular Full Time | Grid 15 ($32.87 - $34.28/hour) | Reporting to: Manager, Youth Services, Surrey North
Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.
Opportunity
Learning to Lead staff offer one-to-one support and group facilitation to youth looking to develop leadership and resiliency skills. The coordinator will provide day-to-day support to workers while carrying a smaller reduced caseload. They will model for staff, act as community liaison as well as establish relationships and rapport with youth and offer support to staff to develop service plans, goal setting, and group facilitation.
The Coordinator will bring their leadership experience and creativity to the position and will be able to demonstrate experience in working with vulnerable high-risk youth who may be disconnected from positive support, culture and family.
This position is office and outreach based and not eligible for a remote work agreement. Hours will be flexible as services are offered into the early evening (up to 8pm on some evenings) and occasional weekends for recreation activities.
Responsibilities
* Provide day-to-day support and leadership to Learning to Lead youth workers.
* Provide culturally safe and diverse one-to-one support and group facilitation to vulnerable youth in the Surrey area.
* Establish relationships with youth to ensure they are supported to make connections to longer term community resources.
* Engage with and encourage youth to participate in pro-social activities in the community by offering access passes, recreation schedules, knowledge of community agencies offering youth-specific activities and workshops.
* Administrative paperwork, daily case notes and statistical record keeping/reporting.
* Participate in team meetings and team building by communicating accurately and objectively about any ideas, thoughts or issues regarding the program and the work that is being done.
* Share ideas and understanding with fellow team mates, work collaboratively with all team members.
* Youth workers may be required to team up with other Surrey Youth Services Workers on occasion and provide outreach services.
* Youth workers may need to meet participants in the community to support engagement. This could be meeting at a coffee shop, taking a youth to an appointment, doing life skills in the community or connecting them to resources.
* Meeting youth where they are at is integral to ensure that youth are connected to services both short and longer term.
* Provide Naloxone administration when needed.
* Provide mobile naloxone training to participants and community members as requested.
* Provide education and harm reduction supplies to participants.
* Create and maintain stakeholder relationships in the communities that we serve, by forging mutually beneficial connections and building networks to better serve our participants.
* Partnerships in the L2L program will include the City of Surrey, MCFD Social Work and Probation teams, RCMP and many other youth serving community agencies connected to Surrey youth.
* The team may also be required to attend monthly community youth specific meetings to identify youth and their needs to ensure all information is current and relevant, as well as identify emergent trends that need to be addressed.
Qualifications
* B.A. in a related field plus 1-year related experience, or a Child and Youth Care Diploma plus two years' experience or a combination of related work experience/education with at-risk/high-risk youth.
* Leadership experience.
* Criminal Record Check, including the vulnerable sector.
* Class 5 driver’s license, and use of a personal vehicle to be covered with business-use insurance; Driver’s abstract must be submitted.
* Clear and concise communication skills, both verbal and written.
* Familiarity with trauma-informed practices.
Additional Assets
* Solution-focused counselling.
* Mental health training.
* Sexual abuse training.
* Depression/suicide/co-occurring disorder training.
About PCRS
Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.
We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.
Our Vision
Everyone thriving in strong, healthy communities!
Our Mission
To inspire healthy and inclusive communities through leadership and collaboration.
Our Values
Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being.
We Offer Our Staff
* Equitable Base Pay – we are a Certified Living Wage Employer.
* Generous paid vacation time, personal time, sick time; additional paid time off for life events.
* Additional paid holidays, ex. Easter Monday, Boxing Day.
* Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums.
* Disability and Life Insurance Coverage.
* Employee & Family Assistance Program including preventative health & counselling.
* Membership in the Municipal Pension Plan with generous employer contributions.
* Flexible schedules and earned time off program.
* Full-day agency orientation and extensive training, with regular ongoing performance evaluations.
* In-house digital and classroom learning opportunities; staff funding for professional development.
* Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.
* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.
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