Band 5 Nurse and Band 2 Healthcare Support Worker recruitment is centralised, meaning when you apply you will be considered for a number of roles across the Trust. If you have any questions please email: nursing.careers@ouh.nhs.uk.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Job overview
An exciting opportunity has arisen to join Maternity as Service Manager on a fixed term 12 month contract.
You will be responsible for managing a large team of administrative staff; implementing change and improvements to the department. You will work with a wider range of professionals including clinician and non-clinical team members.
You must have excellent interpersonal skills, be organised, efficient, resilient & able to manage multiple priorities at the same time.
Please note this post can be worked as a secondment, and there is the possibility for extensions to the contract length.
Main duties of the job
* In close liaison with the Patient Access Team Leader & Ward Clerk Coordinator, lead the development and integration of administrative procedures, processes and systems across Maternity services.
* Ensure that the administrative systems support national and local organisational targets and policies.
* Maintain e-Roster for all admin staff across Maternity. Work with Patient Access Team Leader & Ward Clerk Coordinator to ensure staff rotas are up to date and gaps are filled.
* Work within the available resources and/or identify additional resource implications and assist the Directorate Manager to develop appropriate service development plans as necessary.
* Ensure all administrative staff and other stakeholders receive accurate and up to date information about projects and their development.
* Ensure that A&C staff in Maternity adhere to the Quality Assurance policies and procedures undertaking audits whenever necessary.
* Represent A&C staff at Data Quality Group.
* Undertake any further projects as requested by the Directorate Manager.
Person specification
Qualifications
* A Levels or equivalent
* Microsoft Office experience – Excel, Word, Outlook, PowerPoint, Sharepoint
Experience
* Excellent communication skills both written and verbal
* Previous experience of managing a team
* Previous NHS experience
* Management of devolved budgets
Skills
* Ability to prioritise and plan. Ability to work independently, but also as a member of a team
* Flexible approach
* Experience of performance managing staff and HR processes
Personal Qualities
* Excellent interpersonal skills
* Ability to communicate effectively with individuals at all levels
* Ability to cope effectively under pressure
* Ability to work to tight deadlines and prioritise own workload
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. While COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks.
No unsolicited recruitment agency telephone calls or emails.
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